Ormond Coaching and Training Dymphna Ormond, MIITD

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087 8285002/091 583208

Your Coach and Trainer, Dymphna Ormond
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PhD., Diploma in Business and Life Coaching, Dip in Marketing and Sales Management

General Information

Soft Skills are transferrable skills that compliment hard skills (the technical requirements of the job). Soft skills measure your ability to handle the softer side of business; they determine how well your staff or you relate to and communicate with others; how well you motivate and encourage others; how well you manage relationships and influence others; the effectiveness of teams; the management of conflict; recruiting the right people; bringing the best out of others; presenting to others; self-management and so on. Developing soft skills is not an option it is essential. After all you can only grow your business to the extent you grow your people.

Ormond Coaching and Training offer a range of soft skills workshops which will be designed and tailored to meet your developmental needs. Our brochure is available to you here for download.

Programmes include, but are not limited to:

Preparing and conducting effective appraisals
Assesrtiveness skills
Effective Communication skills
Influencing skills
Coaching skills for managers
Delivering service excellence, customer care skills
Behavioural based interview skills for the interviewer
Behavioural based interview skills for the interviewee
Presentation skills
Leadership skills
Supervisory skills
Team building skills
Effective team working
Running and participating in productive meetings
Improving personal effectiveness
Time Management
Train the trainer skills or effective training skills

For more information please visit the other pages on web site which will give an overview of workshops and where you can download sample workshop outlines.

Participant's Comments

I had reached a point in my life where I knew I needed to make some changes. I spent too much time at work at the expense of what I considered the more important things in my life. This is the point where Dymphna came to my rescue. Using the most logical techniques, not giving me answers but pulling them from me I identified how to change what I needed focusing on what was important to me. This may sound obvious but knowing what you want is half the battle.....I

The value that I provide includes

I will design and deliver training programmes/workshops to address your identified need.
I will work with you to help you identify your training and development needs.
Extensive experience working with clients in a variety of sectors at all levels.
All participants on workshops receive a reference manual.
I am available to you for consultations via phone or email between coaching sessions.
I am a qualified life and business coach
I am a Belbin accredited consultant
Collaborate with other providers to compliment the range of services, experience and expertise offered